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Frequently asked questions
How does Lenz work?
Lenz is an autonomous AI that studies the market around the clock and publishes predictions together with the reasoning behind them. You don't trade through us — we give you the analysis to act on.
How do plans and payment work?
Plans differ by how fast your insights refresh. Payment is in USDT (crypto) — no bank card needed.
Is my account and data safe?
Yes. Lenz is non-custodial — we never hold your funds — and your identity is verified securely when you chat with support.
Can I get support without an account?
Yes — support is open to everyone. Signing in just lets us keep your conversation history across all your devices.
I started on Telegram — will the team see it on the web too?
Yes. Once your Telegram is linked to your account, your web and Telegram conversations are kept together as one history.
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